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How can we help you?

MAC|SYS is the only Authorised Apple Service Provider in Northern Ireland.

Since 2002 we've been serving the Mac and iOS community with regards to Warranty repairs under AppleCare, out-of-warranty repairs, upgrades, server installation and management, wireless networking infrastructure, Mobile Device Management and much, much more.

Why not give us a call and see what we can do for you, whether you're a single user or looking assistance in managing your business's Apple and associated products.

Rainy Day? We are the Umbrella.

Pricing

  • Diagnosis of Mac or iOS device or accessory
  • Free
  • We'll never charge you to find out what's wrong with your device.
  • MAC|SYS is the only place in Northern Ireland with access to Apple's specialised diagnostic suite and tools outside of the Apple Store.
  • iPhone Battery In-warranty or with AppleCare+
  • Free
  • Official Apple Supplied batteries, and your device repaired and sealed in accordance with Apple's standards.
  • iPhone SE, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR
  • iPhone Battery Out-of-Warranty
  • £65
  • Official Apple Supplied batteries, and your device repaired and sealed in accordance with Apple's standards.
  • iPhone XS, iPhone XS Max, iPhone XR
  • MacBook Battery
  • £129
  • Official Apple Supplied batteries, and your device repaired in accordance with Apple's standards.
  • 11-inch/13-inch MacBook Air, 13-inch/15-inch MacBook Pro
  • iPhone Battery Out-of-Warranty
  • £ 25 *
  • Official Apple Supplied batteries, and your device repaired and sealed in accordance with Apple's standards.
  • iPhone SE, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X
  • MacBook Battery (Retina device)
  • £199
  • Official Apple Supplied batteries, and your device repaired in accordance with Apple's standards.
  • 12-inch MacBook, 13-inch/15-inch MacBook Pro with Retina display
Get ready for service
Before you bring your Mac to us, be sure to enable FileVault and back up your data. You may need the backup if your Mac needs to be reformatted during the repair process. MAC|SYS isn’t responsible for lost data.
* Up until December 31, 2018, the out-of-warranty battery service fee is £ 25 for all eligible iPhone 6 or later models. Battery service at £25 may be limited to one repair per iPhone. After December 31, 2018, the fee will change to £45 for all these products except iPhone X which will change to £65.

Any Questions?

Check out the Frequently Asked Questions below to see if any queries you may have are addressed. If not, feel free to email us with any questions.

Why should I get my repair done with you when the Apple Store is nearby?
A fair question! We love the guys and girls at the Apple Store, but they do get very busy, especially around product launch time. So if your AppleCare customer service representative sends you to us instead of the Genius Bar for your repair, don't be surprised.

We work with the Apple Store, not against them. We both get our parts from the same Apple supply chain, and our technicians are also Apple Certified Engineers. We don't like to brag, but our turnaround time is often a teensy bit faster than theirs for major repairs.
How much will my repair cost?
Until we have your machine and are able to run our diagnostic software to test it, we are unable to give you a price. When we do though, you can bet it will be reasonable!
What about my data?
We understand that the most important thing about your Mac is the data you have on it, whether it's photos, videos, work or that dissertation you've spent months on. We will do our best to rescue what we can if you come in with a hard drive problem, but we won't always be successful.

Feel free to drop us a line and we'll talk to you about back-up solutions we recommend, so that when the time comes that you suffer a storage drive failure (and trust us, it comes to everyone eventually) you won't be left worrying about the data that matters most to you.
Do you do upgrades?
We do! Let us know what your current spec is on your Mac and we will suggest reasonable and effective upgrades to keep you up to date with the latest macOS updates and third-party software.
Do you do pick-ups?
Not as a rule, but if you are in the Greater Belfast area and ask really nicely, one of our roving engineers might be able to collect it. Same goes for drop offs after a repair is completed.
Do I need an appointment?
Nope! Just bring your machine to our workshop during our opening hours and we'll book it in immediately. We don't do repairs as you wait though - you will need to prepare to leave your device with us.
How long will my repair take?
In general our turnaround time for a repair averages out at 3 working days. Things that affect this include shipping delays and communication delays - if you have asked to be contacted by email it's important that you respond to our questions or estimates as soon as possible, as these will impact repair time.
My business uses Macs - can you advise us on how to work better together?
We thought you'd never ask! Consultancy is our specialty - we have many years of experience of tailoring Apple-based solutions to all sizes of businesses, from SMEs to international film productions.

Whether your business is just starting out and you need some cost-effective ways to work smarter and with better integration, or you need to deploy software on a large scale, our specialists can handle whatever you can throw at them!
Do you sell refurbed Macs?
In general we don't keep a stock of refurbed Macs, as much as we'd like to, but if there is something you are looking for we certainly know the right places to help you look. Give us a call or email and we'll do our best to get you the machine you need to suit your budget.
What do I need to bring with me?
Just your sick Mac, preferably. We don't need your power cables, keyboards, mice or what have you, unless you think one of your accessories is the cause of a problem, in which case we're happy to test those for you.

In any other case though save yourself the hassle and just bring the device itself.
What forms of payment do you accept?
We accept all major credit cards, cash, cheques and of course Apple Pay!
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Contact Us

Visit Us:

58 Bloomfield Avenue
Belfast
BT5 5AD

Email Us:

macsysemail

Call Us: 02890 832600

02890832600

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MAC|SYS Workshop
58 Bloomfield Avenue, Belfast, BT5 5AD